Your Stay, Coordinated: What the VIP Service Covers

• Airport welcome. You are met at the baggage hall exit, given a short briefing and taken to your hotel. Delayed flights are tracked.
• Accommodation arranged around your appointments.
• Transfers between your hotel and the clinic on treatment days, timed to your appointments, and back to the airport on your last day.
• A coordinator who speaks your language, from your first enquiry to follow-up after you return home.
• Family members. Accommodation and transfers can be coordinated for family travelling with you, and appointments are planned to keep their waiting time short.

"VIP" describes how your stay is organised, not a different standard of dental care. Every patient is examined and treated by the same clinical team, to a written plan.

Before you travel, send us your flight number, arrival time and terminal. On arrival day you are met, briefed and taken to your hotel; there is no clinical work that day, so you can rest after the journey. On treatment days your transfers follow the written daily schedule you receive after your examination. Free days, for example while the laboratory finishes your crowns, are yours to use. On your last day, after the final check and your Fit to Fly letter, you are taken back to the airport.

• Flights are booked by you, once you have your written schedule.
• Dental care. Examination, treatment and every clinical decision stay with Ballıpınar's dentists. The service cannot shorten your treatment; your schedule follows your clinical plan.
• Transfers and hotel are provided by an authorised intermediary organisation, not by the clinic.

We list these limits so that the word VIP does not promise more than it delivers. If anything is unclear, ask your coordinator before you book, not after you land.

A support team is available throughout your treatment for questions about swelling, discomfort or your schedule. There are pharmacies, shops and cafés near the clinic, and reception can tell you where the on-duty pharmacy is after hours. In an emergency, the medical emergency number in Türkiye is 112 and the call is free. If your question is clinical, the support team passes it to your dentist; if it is practical, such as a changed transfer time, your coordinator handles it.